As a one-chair Barber Shop, my personal and professional income is based solely upon the Barber services provided to you, my clients. My expectation is that you the clients will make every effort to be keep your scheduled appointment. While I understand that circumstances may arise that will require a possible cancellation or rescheduling of an appointment, the following policies are in place to ensure that I can accommodate all of my valued clients as efficiently as possible given the limited amount of available appointments per week.
48 hour advanced notice is required for any appointment cancellations. The online booking service will allow you to cancel your appointments as necessary and full refunds will be offered. Please allow up to seven days for refunds to appear in your account. For any cancellation less than 48hours, no refund will be given.
Failure to completely show up for a scheduled appointment without canceling it online, or without first contacting me by way of telephone, text or email, no refund will be offered.
To ensure that I deliver the best possible haircut and customer service to my clients, I have allocated the necessary time to complete each service. Arriving on time for your scheduled service(s) insures the proper time necessary for me to comfortably complete your services. I cannot complete any service to the best of my ability if clients arrive more than 10 minutes late, and I reserve the right to decline any service to a client who is 10 minutes late for their scheduled appointment.